Grievance

Dear Investor,

We take utmost care in delivering you the best service. We take this as our obligation to ensure that our customers are given top-notch services with ultimate clarity and resolutions to their problems. We promise to resolve your issues at the earliest.

Please feel free to get in touch with us. We are more than happy to help you and be a part of your wealth planning journey – structured and serviceable.

Step 1

In case of any grievance/complaints, please write to us at support@mywealthjunction.com

Step 2

In case you are not satisfied with the resolution or your issue is not resolved within 10 working days of raising the complaint from the date of first raising the issue at Step 1, the customer may post completion of 10 days from the date of first raising the issue at Step 1, write to the Compliance Officer at:

The Compliance Officer
Wealth Junction Consultants Private Limited
No: 46.47 C S Towers 2nd & 3rd Floor Timmaiah Road, 1st Stage, 5th Phase WOC Road
Shivnagar, Rajajinagar Bangalore – 560044 Karnataka
Email: compliance@mywealthjunction.com
Step 3

IIf the customer’s issue is unresolved for a period of 10 working days after the customer reaches out to the Compliance Officer as provided in Step 2, the customer may write to the Director at director@mywealthjunction.com

Step 4

If the complaint is not resolved at Step 3 within a period of 10 working days from the date of such issues first being raised at Step 3, or if the customer is not satisfied with MyWealthJunction’s grievance redressal approach, the customer may, after completion of 10 working days after the issue was first raised at Step 3, approach SEBI at www.scores.gov.in The process for approaching SEBI is provided below:

  • Go to www.scores.gov.in and click on “Complaint Registration” under “Investor Corner”.
  • Fill the complaint registration form containing personal details.
  • Provide complaint details.
  • Ensure that you fill the mandatory fields on the form.
  • Select the correct complaint category, entity name, nature of the complaint.
  • Provide complaint details in brief (up to 1000 characters).
  • A PDF document (up to 2MB of size for each nature of the complaint) can also be attached along with the complaint as supporting document.

On successful submission of a complaint, a system-generated unique registration number will be displayed on the screen which may be noted for future correspondence. An email acknowledging the complaint with complaint registration number will also be sent to the email ID entered in the complaint registration form. In case, you are not able to register a complaint online, you can send your complaint through the post to any of the SEBI offices whose addresses are given at the SEBI Website on Click me